Close CRM pricing starts at $19 per user per month for the one-user Solo plan with monthly billing. Monthly rates rise to $49 for Essentials, $109 for Growth and $149 for Scale. Annual commitments have lower displayed monthly equivalents. Your final cost also depends on user count, communication usage, phone numbers and optional services such as Call Assistant. The prices below were verified on October 18, 2026 and are displayed in USD.
Close CRM pricing plans and billing
Close has four documented subscription plans. Every listed amount is a per-user rate, but Solo is limited to one user and should not be treated as a discounted team plan. The annual figures are monthly equivalents tied to annual billing rather than flexible month-to-month prices.
| Plan | Monthly billing | Annual billing equivalent | Decision-relevant limits and features |
|---|---|---|---|
| Solo | $19 per user per month | $9 per user per month equivalent with annual commitment | One user, up to 10,000 leads and 500 AI credits per month. Automated workflows are excluded. |
| Essentials | $49 per user per month | $35 per user per month equivalent with annual commitment | Designed for team use without automated workflows. |
| Growth | $109 per user per month | $99 per user per month equivalent with annual commitment | Adds automated workflows, including access to Chloe AI within workflows subject to plan-specific credits. |
| Scale | $149 per user per month | $139 per user per month equivalent with annual commitment | Adds role-based permissions and lead-visibility rules for more granular record access. |
Annual billing produces the largest rate reduction on Solo and Essentials, but it also creates a longer commitment. Monthly billing costs more per seat while providing greater flexibility to adjust the subscription. Regional applicability of the displayed USD prices is not explicitly specified, so international buyers should confirm the applicable currency and taxes before purchase.
Close also offers a 14-day trial with no credit card required. The trial includes $5 in calling and enrichment credits, which can help a team assess the workflow without assuming that ongoing communication usage is part of the seat price.
What changes your total Close CRM cost
The subscription calculation begins with paid users, the selected plan and the billing cycle. It does not necessarily represent the complete operating cost.
- User count Each listed subscription rate is per user. Solo is capped at one user, while a collaborative team must budget for a seat for each required user on another plan.
- Billing commitment Annual billing lowers the displayed per-user monthly equivalent but requires an annual commitment. Monthly billing has a higher recurring rate.
- Calls and SMS Calling and SMS usage is passed through at cost rather than covered entirely by the subscription. Organizations sending SMS to US recipients must also complete A2P 10DLC registration.
- Phone numbers Numbers used for calling or messaging cost extra, so teams should estimate how many individual or shared numbers they need.
- Call Assistant This optional service costs $50 per organization per month plus $0.02 per minute. Its organization-level fee is separate from per-user plan charges.
- AI credits Credits reset monthly without rollover, and additional credits may cost extra. Solo includes 500 AI credits per month; other usage should be estimated according to the selected plan and workflow.
Illustrative five-user calculation
Suppose a five-person team selects Essentials with monthly billing. The subscription calculation is five users multiplied by $49, producing $245 per month. This is an illustrative seat total, not a quote. Calls, SMS, phone numbers, applicable taxes and optional services would be added separately.
If the same five users need automated workflows, Growth would cost five multiplied by $109, or $545 per month with monthly billing. The $300 difference reflects the move to a higher plan before any communication usage or add-ons are considered.
Which Close CRM plan fits your sales team
Solo for one independent user
Solo is the lowest-cost entry point for an individual salesperson who can work within 10,000 leads and does not need automated workflows. Its one-user limit makes the choice straightforward: it is suitable for a solo operation, not a small team expecting to collaborate through separate user accounts. The 500 monthly AI credits also require attention if AI-assisted work will be frequent.
Essentials for a team without workflow automation
Essentials is the practical starting point for a multi-user team when shared CRM work matters but automated workflows do not. It costs substantially more than Solo per person, so buyers should make sure they genuinely need multiple users rather than choosing it solely because the business may hire later.
Growth for repeatable automated sales processes
Growth is the relevant choice when representatives or operations staff need workflow-driven follow-up and other configured sales actions. It can make sense when manual execution has become difficult to manage consistently. Buyers should define the exact workflows they intend to build before accepting the higher per-seat price; vague plans to automate later do not by themselves justify the upgrade.
Scale for granular access control
Scale is aimed at organizations that need role-based permissions and lead-visibility rules. Those controls can matter when teams must restrict which users can view or change particular CRM records. A larger headcount alone does not automatically require Scale. Choose it when its access controls are an operational requirement rather than simply because it is the highest tier.
The most suitable plan is therefore conditional. Select Solo for one user with bounded lead and automation needs, Essentials for collaborative selling without workflows, Growth when automation is required, and Scale when granular permissions or lead visibility are necessary.
Questions to confirm before buying
Use a defined sales process and expected headcount to build the estimate rather than comparing only the headline rates.
- How many users need accounts now Include representatives, managers and operations staff who must work directly in the CRM.
- How stable is that seat count Compare monthly flexibility with the lower annual equivalents and annual commitment.
- Is workflow automation required at launch If so, remove Solo and Essentials from the shortlist.
- Do records require restricted visibility Role-based permissions and lead-visibility rules require Scale.
- How much calling and SMS will the team use Forecast usage separately and include the number of paid phone numbers required.
- Will the organization use Call Assistant or extra AI credits Add the organization fee, per-minute usage and any additional credit purchases to the model.
- Which integrations and data fields must be preserved Close supports imports, exports, OAuth, a REST API and webhooks, but the team should test representative records and confirm plan suitability for each required connection.
- What happens when seats or plans change Review the effective timing, billing treatment and cancellation terms before accepting a monthly or annual commitment.
Making the final pricing decision
For a reliable Close CRM pricing estimate, calculate subscription seats first and communication usage second. Start the 14-day trial with a representative sample of leads, reproduce one real pipeline and test the outreach process your team expects to use. Then choose the lowest plan that supports required automation and access controls, and compare its monthly cost with the full annual commitment before purchasing.
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Frequently Asked Questions About Close CRM pricing
Does Close CRM offer monthly and annual billing?
Yes. The documented monthly rates run from $19 to $149 per user per month. Annual plans require an annual commitment and show lower monthly equivalents ranging from $9 to $139 per user, depending on the plan. Treat those annual figures as monthly equivalents, not month-to-month charges.
Does Close CRM have a free trial or free plan?
Close offers a 14-day free trial that does not require a credit card. It includes $5 in calling and enrichment credits. An ongoing free plan is not confirmed, so buyers who need permanent free access should check the available options before starting.
Are phone calls, SMS and email included in the subscription price?
The subscription supports sales communications, but calling and SMS are passed through at cost, while phone numbers cost extra. US SMS also requires A2P 10DLC registration. The available information does not establish a separate usage charge for ordinary email, but plan eligibility and connected email requirements should be confirmed.
How do I estimate Close CRM pricing for my team?
Multiply the applicable per-user rate by the number of paid users, then apply the relevant billing period. For annual billing, multiply the displayed monthly equivalent by 12 and by the user count. Add a separate forecast for calls, SMS, phone numbers, Call Assistant and any additional AI credits your workflow may require.
