How platforms are researched, what claims are allowed at each level of research, and how information is kept current.
Where the facts come from
Every factual claim about a platform is checked against a first-party source: the official pricing page, product documentation, feature pages, integration directories, help centres and changelogs.
AI is used to help organise and draft, never as a source of fact. If something cannot be verified against an official source, it is recorded as not confirmed rather than guessed.
Research levels
Each profile records how deeply the platform was investigated. Official source research means published material was reviewed. Account inspected means an account was created and the interface examined. Hands-on tested means real work was done in the product.
This matters because it controls what the page is allowed to say. A profile based on official sources will never claim a testing experience that did not happen.
Pricing
Prices are recorded with the currency, billing period and the conditions attached, including whether the figure is a first-term promotion. Renewal pricing is stated wherever it differs, because that is the number most readers will actually pay.
Every profile carries a verification date. Anything past ninety days is flagged for review automatically.
Limitations are required
No platform profile is published without documented limitations. Strengths are only meaningful in context, and a page that lists advantages alone is advertising rather than research.
Corrections and updates
Reported errors are checked against the official source and corrected. Substantive corrections are noted on the page. Products change, and a page that is never revisited becomes misinformation over time.